Last updated: September 13, 2026

Contact Wild Hunt Steel for assistance with products, orders, payments, shipping, returns, refunds, exchanges, or knife care. Email is our primary customer-support channel.

Business Information

Store name: Wild Hunt Steel
Operating company: Western Trading Company Inc.
Website: wildhuntsteel.com
Customer-service email: sales@wildhuntsteel.com

Business and Mailing Address

Western Trading Company Inc.
6907 Lorel Ave
Skokie, IL 60077
United States

Warehouse and Fulfillment Location

Wild Hunt Steel Warehouse
7080 N McCormick Blvd
Lincolnwood, IL 60712
United States

Please contact us before visiting or sending a package. Neither address should be used for a return until our team provides return authorization and confirms the appropriate shipping instructions.

Customer Support

Email sales@wildhuntsteel.com with your question. For assistance with an existing order, please include:

• Your full name.

• Your order number.

• The email address used at checkout.

• A description of your question or issue.

• Your tracking number for delivery enquiries, if available.

• Relevant photographs for damaged, defective, incomplete, or incorrect items.

For your security, do not email full payment-card numbers, security codes, passwords, or one-time authentication codes.

Product Questions and Care

For questions before purchasing, include the product name or a link to its page. We can help with available information about measurements, materials, included accessories, care instructions, and stock availability.

Handmade details and natural materials may vary between individual items, including Damascus patterns, wood grain, horn, bone, and leather texture.

Shipping and Delivery

We currently deliver within the United States only.

Our normal order-processing time is 1–2 business days. After dispatch, estimated shipping times are:

• Standard Shipping: Free, with estimated transit of 5–8 business days.

• Express Shipping: $15.00 USD